This Privacy Policy ziliappapplies to all digital services. By using the platform, you agree to this policy.
1. Introduction
ziliappWelcome to . We believe trust and transparency are the foundation of a great gaming experience. Protecting your personal information is our responsibility — not just because the law requires it, but because it is the right thing to do.
This Privacy Policywe explain in detail — ziliapp What data is collected about you, why it is collected, how it is kept secure, and what rights you have over it. Our support team is always on hand to help with any questions.
2. Information We Collect
ziliapp Only the data necessary to provide our services is collected. There are three sources of data:
Directly Provided Information
Information you provide during registration and account management:
- Full Name & Date of Birth
- Mobile Number & Email Address
- National ID or passport number (for verification purposes)
- Address & Current Location
- Payment method details (mobile banking ID or bank account)
Automatically Collected Information
When you ziliapp Automatically collected when you use the platform:
- IP address and device type
- Browser & Operating System Information
- Login time, session duration, and gaming activity
- Data from cookies and similar tracking technologies
Data Received from Third Parties
Some information may come through identity verification agencies, payment processors, or fraud prevention services. This data is used solely to ensure security and compliance.
| Data Type | Reasons for Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification & KYC | 5 years after account closure |
| Financial information | Transaction Processing | 7 years as required by law |
| Gaming history | Service Improvement & Dispute Resolution | 3 Years |
| Device & Log Data | Security & Fraud Prevention | 12 Months |
| Cookie data | Improving User Experience | At session end or up to 1 year maximum |
3. How We Use Your Information
ziliapp Your data is used solely for the purposes it was collected for. We never sell your data commercially. The main use cases are:
- Account management: Registration, login, and profile updates.
- Financial transactions: Processing deposits, withdrawals, and bonus payouts.
- Identity Verification: KYC process and age verification.
- Security: Detecting fraud and preventing unauthorized access.
- Customer support: Handling complaints and inquiries.
- Service Improvement: Personalizing your gaming experience and improving the platform.
- Legal compliance: Meeting regulatory requirements.
- Contact: Important updates and promotional messages (subject to your consent).
ziliapp Never sells or rents your data to third-party advertisers.
4. Who Your Information Is Shared With
ziliappThe core principle of the Privacy Policy is that your data is shared only with the parties who need it, and only to the extent necessary.
Parties with Whom Data May Be Shared
- Payment Processors: Only the financial information necessary to complete a transaction.
- Identity Verification Agencies: For KYC and age verification.
- IT infrastructure services: Server hosting and cloud storage providers.
- Legal authorities: Upon a valid court order or lawful request from a regulatory authority.
- Auditor: For financial and security audits.
All third parties must ziliappare required to comply with privacy standards and have signed data protection agreements with us.
5. Data Storage & Security
ziliapp Industry-leading technology is used to protect your data. Our security measures include:
- 256-bit SSL encryption: For all data transfers.
- AES encryption: For stored sensitive data.
- Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
- Firewall & DDoS Protection: At the server level.
- Regular Security Audits: By third-party specialists.
- Restricted Access: Only authorized staff can access specific data.
No organization can guarantee absolute security on the internet. However, ziliapp Working tirelessly to ensure the highest level of protection.
6. Cookie Policy
ziliapp Cookies are used on the website and app to enhance your experience. Cookies are small data files stored on your device.
Cookie types
- Essential cookies: Essential for login sessions and security.
- Functional cookies: Remembers your preferences and language settings.
- Analytics Cookies: Collects platform usage statistics.
- Marketing Cookies: Used to show relevant promotions (subject to your consent).
You can disable cookies at any time through your browser settings, though some services may become limited as a result.
7. Your Rights Over Your Information
ziliappUnder the Privacy Policy, you are guaranteed the following rights:
- Right to know: You can find out exactly what information we hold about you.
- Right to Rectification: You may correct any inaccurate information.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Portability: You can request your data in a structured, portable format.
- Right to object: You may object to certain uses of your data.
- Withdrawal of Consent: You may opt out of marketing communications at any time.
To exercise any of these rights, contact our support team. We will respond to your request within 30 days.
8. Protection of Minors
ziliapp We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the associated account will be closed. Please inform us if you have any information regarding this.
9. Changes to the Privacy Policy
ziliapp This privacy policy may be updated when necessary. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, registered users will be notified. Continued use of the platform after any update constitutes acceptance of the revised policy.
10. Contact
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, contact our support team directly. We are always here for you.
Email: [email protected]
Support: 24/7 Live Chat Available
How We Protect Your Privacy
End-to-end encryption
Every transaction and piece of personal information is protected with 256-bit SSL encryption. Third parties have no way of accessing this data.
Data Is Never Sold
ziliapp Never sells your personal data to advertisers or third parties. Your data is used solely to provide our services.
Your Control
You have full control over your data. You can view, correct, or request deletion of your information at any time.
Regular Security Audits
Regular audits are conducted by independent cybersecurity experts. Any vulnerabilities identified are addressed promptly.
Secure Data Storage
All data is stored on encrypted servers with restricted access — only authorized staff can view specific information.
Specific Retention Period
No data is retained beyond its designated period. Once it is no longer needed, it is securely deleted to eliminate unnecessary risk.